Member Relations

Everyone at Transport Friendly Society is committed to giving members clear information about our products and to answering queries promptly.

We welcome your views on the way the Society is run including suggestions for improvements. If you have any comments please contact the Society's Member Relations Director (MRD), who is also the vice chairman of the Society, Mr Steve Barker

If you have any concerns which have not been resolved, or if it would be inappropriate for the Chairman or Chief Executive to consider you can also contact Mr Barker.

If you have a query on a policy, in the first instance please contact your Garage Representative, if known, or the Society's membership department.

Telephone number 020 7833 2616

This website contains lots of information about the Society, its Board of Management and the way it operates, as well as details about the products, services and benefits we provide.

Our aim is simple - to keep you well informed about the Transport Friendly Society and to listen to your comments, experiences or suggestions.

We are interested in your feedback, if you have time please complete either of the questionnaires listed below and return it to us by email or by post (ICONs for Customer satisfaction and Customer expectation Questionnaire)

> Complaints Procedure
> Customer Expectation Survey
> Customer Satisfaction Survey

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Did you know...

Friends and family of those working in passenger transport can now join by taking out one of our savings plans

Even if you change jobs you can still keep your policy

> click here to download an application form or contact 020 7833 2616 for assistance.

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